Reference

Terms and Conditions for Your sattmtka Account

These Terms and Conditions set out the rules that apply whenever you open an account, make a deposit, or access any part of the sattmtka lobby — including…

Applies to All Account ActivityCovers UPI, Paytm, PhonePe TransactionsGoverned by Applicable Local LawUpdated When Policy ChangesEffective From Account Opening
sattmtka Terms and Conditions for Your sattmtka Account
REACH OUR POLICY TEAM

How to Contact Us About These Terms

Live Chat Support Our live chat team is available around the clock to answer questions about what these Terms and Conditions mean for your account, deposits, or withdrawal requests processed via UPI, Paytm, or PhonePe.
Email Us Directly Send a detailed message to our support address if you need a written explanation of any clause, want to raise a dispute, or require a record of the Terms that applied at the time of a specific transaction.
Help Centre Our Help Centre hosts the current version of these Terms alongside a searchable archive of earlier versions, so you can check exactly what conditions applied to a past deposit or wager on your account.
HOW WE HANDLE YOUR ACCOUNT

Data Handling, Security and Your Rights Under These Terms

Your account data and transaction history are held in line with the data-retention schedule described in our Privacy Policy, which forms part of these Terms.

Data Retention

We retain your account records, transaction logs, and communication history for the period required by applicable law in your region. You may request a summary of held data by writing to our support team, and we will respond within the timeframe our policy requires.

Cookie Use

Cookies on sattmtka remember your session, preferred language, and lobby layout so the platform loads faster on return visits. You can manage cookie preferences in your browser settings; disabling certain cookies may affect how some features function during your session.

Account Security

Two-factor authentication is available on your account and we recommend enabling it. We will never ask for your password via chat or email. If you believe your account has been accessed without your permission, notify us immediately so we can lock it while we investigate.

Withdrawal Verification

Before a withdrawal reaches your UPI, Paytm, or PhonePe account, our payments team runs an identity check against the details on file. This step protects against unauthorised withdrawals and is a condition of using the platform under these Terms.

Requesting Changes

If your registered name, contact number, or linked payment method needs updating, contact support with valid proof of identity. Changes to payment details go through an additional verification step before the new details become active on your account.

Policy Contact Point

For formal queries about how these Terms are interpreted or applied to your specific account situation, email our compliance desk directly. We aim to acknowledge formal correspondence within two working days and resolve it within ten.

Answers to Common Questions About Our Terms

The questions below cover what these Terms and Conditions mean for your account day to day — from how they apply to your deposits and withdrawals to what happens when we make changes and how you can exercise your rights under them.

These Terms apply from the moment you complete account registration and continue to apply every time you log in, deposit via UPI or Paytm, place a wager, or request a withdrawal. They stay in force until your account is permanently closed.

We post a notice on this page and may send an email alert to your registered address. If you continue using the platform after the update date, that is treated as acceptance of the revised Terms. If you disagree, you should stop using the service and contact us to close your account.

Yes. Our Help Centre keeps an archive of previous versions. If you need a specific version for a dispute or personal record, contact support with the approximate date and we will retrieve and send the relevant version to your registered email address.

All deposits and withdrawals processed through UPI, Paytm, or PhonePe are subject to these Terms. That includes transaction limits stated in your account settings, the verification steps required before a withdrawal clears, and the dispute process if a transaction does not settle as expected.

You may raise a formal dispute by emailing our compliance desk. State the date of the decision, your account reference, and the clause you believe was applied incorrectly. We aim to acknowledge formal disputes within two working days and resolve them within ten.

Yes. Access to and eligibility for the services on this platform depends on local law in your region and is available only where local law permits. It is your responsibility to confirm that using this platform is lawful in your jurisdiction before opening an account.

Contact our support team via live chat or email to request account closure. Any pending withdrawal to your Paytm or PhonePe account will be processed before the account is closed. Account data is retained after closure for the period required by applicable law.