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How sattmtka Handles Your Personal Data

At sattmtka, your privacy matters to us at every step — from the moment you open an account to every transaction you make via UPI, Paytm or PhonePe.

Data collected with your consentUPI, Paytm, PhonePe transaction privacyRight to access your account dataSecure data retention practicesContact us to update your records
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sattmtka How sattmtka Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how we process your data, want to request a copy of your records, or need to update information tied to your UPI or Paytm account, our…

Email Privacy Team Write to our dedicated privacy address at [email protected]. Include your registered mobile number so we can locate your account data quickly and respond within five business days.
Live Chat Support Open the chat widget inside your account dashboard and select 'Privacy or Data Request' from the topic menu. Our agents handle data queries during standard support hours, seven days a week.
Postal Address For formal written requests, post your query to our registered correspondence address listed at the footer of sattmtka.com. Include a copy of your account verification document for identity confirmation.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply layered data-handling measures across every part of your account lifecycle — from onboarding through to any data-deletion request you submit.

Encrypted Data Storage

All personal data, including payment references for UPI and Paytm, is stored using AES-256 encryption at rest. Access to raw data is restricted to authorised personnel and is logged for audit purposes at all times.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through the settings panel in your account at any time without losing core functionality.

Account Security Protocols

Two-factor authentication is available for every account. We also monitor login attempts and flag unusual activity — such as a new device login from an unrecognised IP — sending an alert to your registered mobile number instantly.

Data Retention Schedule

We retain transaction records and identity documents for the period required by applicable law in your jurisdiction. Once retention obligations expire, data is securely deleted or anonymised within thirty days of the scheduled review date.

Third-Party Data Sharing

Data is shared only with payment processors like PhonePe, Paytm and UPI network providers, and only to the extent needed to complete your transaction. We do not share your data with advertisers or data brokers under any circumstances.

Your Right to Request Changes

You may request access to, correction of, or deletion of your personal data at any time by contacting [email protected]. We will confirm receipt within 24 hours and complete the request within five business days where law permits.

Your Privacy Policy Questions Addressed

The questions below cover the data-related topics we hear about most often from account holders in India. If your question is not answered here, reach out via the contact paths in the support section above and our privacy team will respond within five business days.

We collect your name, email address, mobile number, date of birth and any payment identifiers you link — such as your UPI ID or Paytm number. We also log device metadata and IP address for security verification purposes.

Payment references are encrypted in transit using TLS 1.3 and at rest using AES-256. We store only the identifier needed to match your transaction record — we never store full card numbers or complete bank account details on our servers.

Yes. Email [email protected] with the subject line 'Data Access Request' and your registered mobile number. We will send a structured export of your account data within five business days, subject to identity verification.

We retain identity documents and transaction records for the period mandated by applicable law in your jurisdiction. After that period ends, all personal data is securely deleted or anonymised within thirty days of the scheduled review.

We share data only with payment network operators — UPI, Paytm, PhonePe — strictly to process your transactions. No personal data is sold, rented or shared with advertisers, data brokers or any unrelated third party.

Send a deletion request to [email protected] or use the 'Delete My Data' option in account settings. We will confirm receipt within 24 hours and complete the deletion within five business days, where permitted by law.

Yes. We send an email to your registered address whenever we make material changes to this policy. The updated policy also carries a revised 'Last Updated' date at the top of this page so you can track changes easily.

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